Friend: I'm going to return this top
Me: Didn't you have that on the other night?
Friend: Yeah, but I'm broke. I need money for gas.
Me: I don't think they're going to give you your money back if the tag's not on it.
Friend: OH THEY WILL GIVE ME MY MONEY BACK! I'LL MAKE A SCENE!
At that point, I left the issue alone. When we got to the store, she lied and said that the top never had a tag on it to begin with, so they refunded her money with no problem (she did have her receipt). Lucky for me, she didn't have to cause a scene because that would've been embarrassing.
I never returned worn items before. It has crossed my mind a time or two, but I'd feel bad about it if I did it. When I worked in retail, I saw it happen all of the time. There was this one customer who would constantly come in and return worn stuff- no tags, smelled kind of funky, etc. When the manager told her that the return couldn't be accepted, the customer always threatened to call the district manager, so the store manager ends up giving her money back. Wow. Do you or have you ever returned worn clothing? Discuss.