9/29/09

Cheap Chica's Topic Tuesday: Do you return worn clothing?

A scenario that took place the other day while out shopping with my friend...

Friend: I'm going to return this top

Me: Didn't you have that on the other night?

Friend: Yeah, but I'm broke. I need money for gas.

Me: I don't think they're going to give you your money back if the tag's not on it.

Friend: OH THEY WILL GIVE ME MY MONEY BACK! I'LL MAKE A SCENE!

Me: Okayyy.

At that point, I left the issue alone. When we got to the store, she lied and said that the top never had a tag on it to begin with, so they refunded her money with no problem (she did have her receipt). Lucky for me, she didn't have to cause a scene because that would've been embarrassing.

I never returned worn items before. It has crossed my mind a time or two, but I'd feel bad about it if I did it. When I worked in retail, I saw it happen all of the time. There was this one customer who would constantly come in and return worn stuff- no tags, smelled kind of funky, etc. When the manager told her that the return couldn't be accepted, the customer always threatened to call the district manager, so the store manager ends up giving her money back. Wow. Do you or have you ever returned worn clothing? Discuss.

10 comments:

Tira said...

A couple months ago I returned a corset belt after I wore it out with my girls. I felt guilty afterward, but it was an impulse purchase that I spent way too much on. I wouldnt make it a habit, though. I know women who tuck in the tags, wear dress guards, and regularly do it. I feel like it's bad karma.

Michelle said...

I have to agree with Tira about the bad karma. I know it's been a trend for some time for women (and probably some men) to do the tag-tuck and later return the outfit, particularly if it's bought for one special occasion. I think it's a horrible habit.

Gigi said...

I'm going to call Old Navy out on this, because I work there and they seem to not care at all about getting screwed by customers. I see people ALL the time returning obviously worn clothing. Sometimes its already washed, sometimes it has their perfume/cologne all over it, and sometimes its a raggedy old pair of flip flops that show the stains from their feet. And the managers have no spines, they'll do anything to make a customer happy. I'm sorry...angry rant! But hey if you want to do it at Old Navy, just fyi, you can.

Anonymous said...

i once worked at Banana Republic..... the manager told us a customer brought back years' worth of merchandise one night ..... said he disagreed with the companies' ethics...... he left with $3000 of credit!
some stores (sephora) are tightening up their policies, as they should.

yes, it is bad karma. i never ever hesitate to take something back if it doesn't "wear well" within a very reasonable amt of time...... but i would never scam the store.

ashlyndmarie said...

i have been guilty of doing that. i work at gap and a&f. i'll go to other stores and make an impulse purchase, wear it, decide i don't like it, then return it. i've never made a scene, though. i don't make a habit of it, because i try to buy only things i absolutely love.

budget chic said...

I think an accessory is fine to return if you have worn it once. I don't return thing too often because I usually try everything on, but sometimes stuff just does not work out or I find something better so I take back what I previously bought. I think its kinda gross to take back clothing a person has worn and its been on their body for a couple of hours and return it to the store unwashed. Very unsanitary.

Rai said...

Oh, NEVER!

slackey210 said...

I must admit that I have. Especially when I was in my early 20's. I was broke, but I still wanted to party. I'd tuck my tags, skip the perfume and hope I didn't spill my drink. The next day I'd stick it in the dryer with a fabrick softener sheet for freshening and take it back. And I've also returned shoes that I've worn for a few hours because they killed my feet. With that, I just explained the situation. That's money wasted if they hurt my feet so bad I'll never wear them again. I'm not proud of returning worn clothes, but I'm just being honest, I have done it before.

Gigi said...

I don't recall ever doing it.
I'd feel too guilty.

I did return stuff which came without tags, or which LOOKED used, but had been bought that way (I'm talking about shoes lol, and their soles which came scuffed from the store).

Anonymous said...

I have definitely gone home, tried it on, and decided it was too much and took it back. As for returning stuff that is stained, or funky..no way..you break it you buy it. I wouldn't have the guts to return some ragged out piece of clothing.

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